D3Splint FAQ

For specific questions regarding program support, please review our SUPPORT POLICY and submit tickets through our help ticketing gateway.

1.  Can I install D3Splint on my work computer and my home computer or do I need to purchase a copy for each?

Part of this project’s core values are low cost, sustainability, and user freedom.  Here is our general policy on number installations vs licenses.  You should purchase as many copies as a) places of business where the software will be used or b) the number of simultaneous users, whichever is greater.  Someone who wants to be able to design from home versus at their place of business should install it on those computers with no worry or guilt.  A business with 3 physical locations should purchase 3 copies.  A large lab, which designs a high volume of splints with multiple splints being designed simultaneously should purchase as many copies as technicians on their splint team.  We are more concerned with technical progress, growing the field and making cool stuff than interfering with the convenience of being able to do what you need to do efficiently.  We do track anonymous usage statistics and compare rates of usage vs copies of software sold and as long as those numbers look reasonable at a global level, this is the policy we will keep.  Be reasonable and have fun is the rule of thumb.

2.  Can I install D3Splint on a Mac?

Yes. Currently, D3Splint fof Mac is for sale as a pre-release. You can purchase a pre-relase copy, and I will send it to you via email if you want it early, but with no support.  If we reach 20 users, I will release it officially and invest in what is needed to be able to support a mac version fully.  If we do not reach 20 pre-release orders, I will re-fund the pre-release orders.

3.  I have D3Splint for Windows, Can I install D3Splint on a Mac?

Maybe. To install D3Splint on a Mac, you will need to purchase a copy of D3Splint for Mac, even if you purchased a Windows version already.  Alternatively, D3Splint for Windows can be run on a virtual operating system like parallels but that will require you to purchase a virtualization program, and purchase a copy of the Windows operating system.  We are definitely going to offer some kind of bundle/discount because we are not numb to the fact that most of our Mac users simply want a convenient way to work on their projects on their work and personal computer. Doubling the cost for that seems unfair.  However the work needed to support a second platform is significant.  We are lucky in that Blender has the capability to be cross platform, so the ability to support Mac is possible but not trivial and therefore we have to sell it as it’s own product in order to support it.

4.  If I purchase D3Splint, are updates included?

Yes.  All D3Splint updates are included.  Updates to the D3Splint module are included indefinitely. If we ever do change the model for how we sell D3Splint, it will not affect the existing customers who took a chance and supported us early!.  This does not include other modules that we will develop, those will be separate products and require their own purchases.

5.  What future modules are planned?

The first priority, is to make the D3Splint module as smooth, efficient, and user friendly as possible. The next is to release the D3Model module (D3Splint users already have this included!) as it’s own package for efficient trimming, basing, hollowing, repairing and text-embossing of models.  Custom trays are by far the easiest generalization of current methods.  A tool for simple waxup and smile design overlay is probably next and at that point it’s probably not useful to forecast any further.  We will always aim for the highest demand that has the fewest currently available affordable options in the marketplace and since that market is changing rapidly, we might revise our gameplan as we go.